Don’t see what you need? Contact Barbara! She can customize and develop the right workshop for you.

Myers Briggs Type Indicator (MBTI)

Help participants understand the differences between their own natural approaches and others’ preferred methods of behavior.  Participants take the official MBTI assessment and learn about their preferences in the four areas explored by this powerful tool. These courses offer an engaging, activity-driven environment that aids in understanding and working more effectively with different types.

Courses Available:

  • Introduction to Type
  • Type and Leadership Development
  • Type and Conflict Management
  • Type and Stress Management
  • Type and Team Building
  • Type and Communication
  • Type and Change Management
  • Advanced Application of Type

 

Communication

hands-people-woman-meeting.jpgWhether you want to improve your ability to speak and listen to others or are seeking ways to advance your career, building and refining your communication skills remains one of the highest competencies required for success in the world of leadership and management.

Courses Available:

  • Communication That Works
  • Active Listening
  • Persuasion & Negotiating
  • Say What? Understanding the Mechanics of Communication
  • Understanding Yours and Others’ Interaction Styles

 

Customer Service

pexels-photo-210647.jpegIn a world where technology often separates us from face-to-face, interactive experiences, interpersonal skills still rank high on affecting your bottom line.  Keeping and satisfying customers means training your employees on how to deal with various customer personalities and situations.  Don’t let the wrong reaction at the wrong time devastate your organization.

Courses Available:

  • Developing Customer-Focused Service
  • Initiating a Service Mentality For Non-Customer Service Professionals

 

Public Speaking

When asked what they fear the most, the number one answer from most people is public speaking.  Death is number two.  In other words, people would rather die than speak in public.  However, moving ahead in the business world requires this skill.  These workshops provide concentrated instruction on creating a strong and persuasive message, eliminating distracting phrases and mannerisms, developing a speaking presence, and minimizing nervousness.

Courses Available:

  • Developing and Delivering a Strong Message
  • Finding Your Voice and Style (Advanced)
  • Create an Effective Visual Presentation

Leadership

pexels-photo-684385.jpegMost organizations promote employees for their technical skills, leaving leaders ill-prepared to  effectively lead others. Disgruntled employees cite lack of appreciation and recognition from their  leadership as a major reason for resigning from their jobs.  Learn how to retain your workforce, not replace it, through workshops designed to help develop valuable leadership competencies.

Courses Available:

  • Changing Employee Behavior (Additional consulting services available)
  • Communication That Works
  • Developing and Delivering a Strong Message
  • Team Building (Various options available)
  • Time Management: Finding and Fixing the Holes and Time Wasters in Your Day
  • Navigating Conflict
  • Managing an Effective Change Process
  • Train the Trainer: Developing Trainers Who Teach Beyond the Training Event
  • Defining Your Focus Through Vision Boarding
  • One-On-One Coaching for Supervisors, Managers, or Leaders

 

Writing

person-woman-desk-laptop.jpg21st century advances in technology continue to increase the business professional’s need to create successful and effective written materials.  The medium may have changed, but the need to express thoughts, ideas, and information in clear, precise methods still exists, especially as our society becomes less willing to spend time reading.  Taught by a published author with extensive credentials in instructional design, policies and procedures, and sales and marketing, these workshops help participants learn and explore the necessary skills to convey information in professional, yet efficient, methods.

Courses Available:

  • Writing Effective Emails and Short Documents
  • Creating Persuasive Materials
  • Applying Visual Design Principles to Documents and Presentations
  • Writing a Mission & Vision Statement
  • Designing Instructional Materials That Work

 

Personal Development

pexels-photo-275496.jpegWhether you have just started out in your career or are a seasoned professional, it never hurts to enhance your professional image in the business world.  With extensive experience in helping others shape and mold their professional presence, Barbara designed these classes to provide a fun way to learn about yourself and discover your self-worth as an employee and individual

Courses Available:

  • Creating a Professional Image
  • Self-Esteem and Assertiveness
  • Discovering Your Personal Vision Through Vision Boarding
  • Business Etiquette: Don’t Stick Your Foot in Your Mouth
  • Keeping Stress and Anger Under Control

 

Software

Still struggling to get the most out of your computer software?  Let Barbara’s 25+ years of experience in software training help you achieve guru status. Barbara is an award-winning instructor with Bigger Brains, and e-learning company.

Courses Available:

  • Making the Most out of: Excel, PowerPoint, or Word
  • Creating Memorable PowerPoint Presentations
  • Writing an Effective Blog

Experienced also in the following:

  • CRM systems in Veeva/iRep, iDetail, SAP, Siebel, and Dendrite

Bigger Brains Awards